Striker Lights products are meticulously handcrafted and assembled at our workshop in Kaukauna, WI. Our commitment to quality means each piece is made with care and precision, which affects our production timelines. On average, standard orders are processed and shipped within approximately two weeks. However, if you're placing a custom order or requesting a bundle of items, please anticipate a processing time of 4 to 6 weeks.

We are committed to keeping you updated on any changes to your order’s timeline and appreciate your patience and understanding as we work diligently to deliver high-quality products. Please note that the estimated timeline may be adjusted without prior notice based on various factors.

Every product comes with a 1 year guarantee. Ensuring your peace of mind with all of our products.

At this time we do not offer extended warranties for our products UNLESS they are installed by our team in our facilities in Kaukauna Wisconsin. We do not have any other 3rd party installers that offer this.

Striker Lights warranty does NOT transfer through private party sales.

Before reviewing our Refund Policy, please be aware that unless specified otherwise, our RGB and RGB Flow series products are not DOT-approved and will not pass inspection for road use. They are intended for off-road use only. Consequently, we do not accept refunds or cancellations related to this issue, and Striker Lights LLC is not liable for any improper use of our lighting products.

Special Orders: Due to the customized nature of our light builds, refunds are offered only under limited circumstances.

• Headlight & Tail Light Builds: Given the highly specialized and bespoke nature of these projects, refunds are not available once work has commenced. These builds are covered by a 1-Year Limited Warranty.
• Custom Builds: As these are tailored specifically to your requirements, we cannot accept refunds, returns, or adjustments. Custom Builds are covered by a 1-Year Limited Warranty.
• Pre-Orders: Typically offered at a significant discount, Pre-Orders are non-refundable and non-returnable. They are, however, covered by a 1-Year Limited Warranty.
• All Other Products: Our in-stock products are built-to-order and considered special orders.

Returns: Return requests must be submitted in writing through our Contact Us form within 30 days of receipt, as determined by the shipper’s delivery date. Customers are responsible for return shipping costs. Products must be returned in their original condition. Refunds are not available for products that have been installed. For more details, please refer to our warranty policy.

Returns and Adjustments Fee: Special Order products are subject to a Returns and Adjustments Fee of up to 25%.

Additional Information: For any further questions or concerns, please use our Contact Us form.

Damages and Issues: Inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately using our Contact Us form so we can address the issue.

Non-Returnable Items: Sale items and gift cards cannot be returned. These products are covered by our warranty.

Refunds: We will notify you once your return has been received and inspected. If approved, your refund will be processed to your original payment method. Please note that it may take some time for your bank or credit card company to post the refund.

We recognize that installing our products can be complex, which is why we're expanding our YouTube channel to provide step-by-step installation guides. If you don’t find the installation video for your product on our channel, please fill out our contact form, and we’ll be happy to assist you.

Striker Lights offers an affiliate program that allows you to earn commissions while helping us expand our reach. Through this program, you can benefit from various incentives and opportunities similar to sponsorships, tailored to those who make significant contributions to our growth. Please note that these incentives and sponsorship-like opportunities are granted on a case-by-case basis.

Affiliates are carefully chosen and undergo a thorough review process to ensure their values and content align with ours. We are committed to maintaining a positive and responsible community, so we do NOT endorse or support reckless "takeover" activities that could result in injury or damage. If you're interested in joining our affiliate program and promoting Striker Lights products, please use the link to register and learn more about the benefits and requirements.